I live in Miami but fortunately VCEP came up in my Google search for custom earplugs -- my sleep plugs were well worth it and fit great! Also very communicative and updated me on the manufacturing process.
Jamie and Erin went above and beyond in making sure I was 100% satisfied with my custom 'Drifter' earplugs. I rely on these every night for blocking out my husband's snoring, and they've made a considerable difference in my sleep quality over the past 4 months. Initially I had custom plugs made at a Hearing Aid Clinic, however these caused a discomfort in my ear canals to the point where I couldn't wear them anymore. I think it's the material they use, it's not as soft as the Drifter plugs. I honestly wish I had just gone to see Jamie first - could've save a lot of trouble.What I really appreciate about Jamie and Erin's service is that if you do need an adjustment, they will continue working with you until the plugs work perfectly with your ear. After a few weeks I noticed a small discomfort forming inside my right ear, and when I contacted Erin she didn't hesitate to book me in for an adjustment. They wanted to make sure I was happy - and in the end, I am truly satisfied and grateful I could find something that worked for my sensitive ears.Thank you both so much !
Jamie was super knowledgable, and made the entire process of getting me setup with my custom sleep earplugs very comfortable and seamless.I requested to make mine have inner tips be glow-in-the-dark so i could find them easily at night, but on the exterior, black. He made it happen, super cool to see the final result!
I had previously been fit with earplugs from a different business, and despite my high hopes, they just never quite fit properly and the business wasn't responsive to trying to fix the problem. Deciding that I needed to try somewhere else, I contacted VCEP. I was booked in for an appointment with Jamie the next week and less than two weeks later I received my two-sets of customs ear plugs (intended for motorcycle riding). The fit was perfect, and the work great. After telling Jamie about my less than satisfactory first try at the other business, he reassured me that if I had any problems with the fit of the VCEP plugs then they would make it right. They fit great right away so I didn't need to follow up, but I'm completely confident that they would make any adjustments if I needed them. I just wished I had gone to Jamie the first time and not had months of bad fit and questioning whether the ear defenders were even worth it. The VCEP ones certainly are. Highly recommended.
I was looking for musician ear plugs that were rather discreet and comfortable wearing for long hours especially for DJing and festivals. VCEP offers a micro that performs just as good as the regular sized ones. Very satisfied with these quality ear plugs. Package comes with a pouch, cleaning tool, and optional ear lube. Consultation process was simple and easy, with no pressure to commit. Tech specs available to help inform your purchase. Great communication. Arrived in about 3-4 weeks after consultation. Thanks!
Why Vancouver Custom Earplugs
3 Year Warranty
All our earplug products come with a 3 Year “No Hassles Warranty” on top of a 60 Day – Conditional 100% Money-Back Guarantee. We take pride in our work and stand behind our products, so you can have peace of mind when you choose us.
All our products are made with certified medical-grade silicone and our hearing protection products and filters are industry verified for audiology standards.
Custom earplugs is all we do. We’re passionate about making you the highest quality, most comfortable and effective earplugs that you’ll actually love to wear.
How to Order
Book an appointment with our Burnaby or Surrey office for a consultation. There is no charge to book the appointment.
During your appointment, we’ll take impressions (casts) of your ears. This process is painless and the entire appointment is only 30 minutes.
Receive by Mail
Your earplugs are shipped directly to you by Canada Post in just 3 weeks. We’ll send you a tracking # once they’re out the door.