Our “Perfect-Fit Promise” & Guarantee
“As the owner and former practitioner of an audiology clinic, I know how important it is to have hearing protection that is comfortable and effective. I stand behind every product we sell, and I am committed to ensuring that you are completely satisfied with your purchase.”
60 Day 100% Money-Back Guarantee
We understand that your custom earplugs are not just a purchase, but a solution to a problem and you should feel confident in your purchase. That’s why we offer a 60 Day – 100% Conditional Money-Back Guarantee that removes any risk from you.
You are either satisfied… head over heels thrilled with the comfort and effectiveness of our earplugs or we’ll make it right. We want to ensure that our earplugs solve your problem and fit you perfectly.
If you have any problem, whatsoever, with the fit of your earplugs, we’ll arrange an in-person check to assess the fit and identify any issues. If necessary, we’ll modify or take new ear impressions and remake your earplugs at no additional cost to you. Our goal is to provide hassle-free solutions and ensure your complete satisfaction.
We’re confident that your earplugs will be perfect, but if you’re not completely satisfied, we’ll refund 100% of what you paid within 60 days of being delivered. We’ll even pay for the shipping to send them back to us.
We take pride in our work and stand behind our products, so you can have peace of mind when you choose us.
*Warranty does not cover discoloration as this is out of our control. If washed regularly, your earplugs should not discolor significantly within your 3 year warranty. Damage or tearing from misuse (i.e. piercing with fingernails, pets chewing) is also not eligible for warranty.